How to submit a ticket with the IT Helpdesk
To Submit an IT Helpdesk request, please click HERE and fill out the form entirely or click "Submit a ticket" below on any KB page
Alternatively, you can also reach the Helpdesk by emailing ITSupport@impactdf.org and including a brief description of your issue
If you need immediate assistance, please reach out to the TeamLogic IT Helpdesk using one of the following contact methods:
Email: SupportLongmontCO@teamlogicit.com
Phone: 720-927-5700 (Option 2 when prompted)
*All tickets will be addressed on a “first come first serve” basis and adhere to the SLA Guidelines based on the severity of your issue. A copy of the SLA Guidelines can be found HERE
Announcement: Two known issues are currently being worked on by their respective vendor support teams:
Microsoft Azure Applications: Degraded Performance due to a configuration change on Microsoft's end
In Office Network Slowness: Pulse support is conducting maintenance due to weather damages and this could cause brief slowness throughout the day.
Learn More
Microsoft Azure Applications: Degraded Performance due to a configuration change on Microsoft's end
In Office Network Slowness: Pulse support is conducting maintenance due to weather damages and this could cause brief slowness throughout the day.
Learn More
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