How to Clear Cache/Cookies

How to Clear Cache/Cookies

  1. Open your internet browser (Example: Microsoft Edge, Google Chrome, Mozilla Firefox, Etc.)

  2. Open your browser's settings page and select "Delete Browsing Data" or "Delete Cache & Cookies" (This step may vary depending on your browser you use. If you cant find this option, please refer to the vendor KB's below)

  3. If offered an option for a timeframe, change the time range to “All time”

  4. Leave options “Cookies and other site data” and “Cached Images and Files” selected.

  5. Select “Delete Data” (Warning: This will delete saved passwords and other saved site data)

  6. Done! 

    (If the above steps do not work, try following a guide linked below as provided by the internet browser's support pages)


    Announcement: Calyx has identified an issue with Calyx Point caused by a recent Microsoft Update. Due to the update, all custom forms will not work currently. Their development team is currently working to resolve the issues. Please click "Learn More" to follow the issue and get updates.
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