Troubleshooting Wordpress Login Issues

Troubleshooting Wordpress Login Issues


If you are having issues logging into the Wordpress Site please try the following troubleshooting steps:

  1. Clear your browser cache/cookies by following the KB linked HERE
  2. Restart your browser (Completely close the browser and all windows and re-open it)
  3. Verify your browser is up-to date depending on which browser you are using. See external KB's linked below for steps on how to do this.
  4. Try logging in using a different browser
If these steps do not help to resolve your issues, please contact IT by following the KB linked HERE

How to check browser for updates (External KB's):
Google Chrome
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