Using ASTA Interpretation & Translation Resources

Using ASTA Interpretation & Translation Resources

The purpose of this article is to guide users through the steps of contacting ASTA our Interpretation and Translation resource.

ASTA General Contact Information:


Phone: 855-553-3941
PIN: 24304093

Contacting ASTA via Desk Phone:

  1. From your Polycom Desk Phone first call the contact you wish to involve with translation and interpretation. If you already have them on the line, skip to step 2.
  2. Press the "Conference" button. (You may need to press "..." or "more" first to see this option.
  3. Dial 855-553-3941
  4. When prompted for a PIN Code, use 24304093
  5. You will then be prompted to select a language. Either say which language you need, or select it from the options given via the corresponding number.
  6. When the interpreter/translator answers, press the "Conference" or "Join" button to merge the calls depending on your model.
  7. DONE!

Contacting ASTA via WebEX


  1. From your WebEx app (via Mobile or Desk App) first call the contact you wish to involve with translation and interpretation. If you already have them on the line, skip to step 2.
  2. WebEx will then show an arrow icon or "More" menu to access additional call functions depending on your platform (Desktop or Mobile). Select this options menu and choose "Conference".
  3. Dial 855-553-3941
  4. When prompted for a PIN Code, dial 24304093
  5. When prompted for a language, either say or select the language using your pin pad via the options given.
  6. When the interpreter/translator answers, press "Conference" or "Join" Depending on your platform to merge the calls.
  7. DONE!
If you have any issues with the provided steps or have trouble contacting ASTA, please Submit a ticket so we can assist you!
    Announcement: Our ASTA Translation and Interpretation services are now LIVE. Please follow the article HERE or click "Learn More" to view steps on how to access this resource.

    Learn More

      • Related Articles

      • WebEx Startup Guide

        The purpose of this article is to help users log into WebEx via a step-by-step process. Before you log in... You will need the following before beginning: an email from WebEx (no_reply@webex.com) with an invitation link. Your WebEx username (Example: ...

      • How to Enable & Disable Call Forwarding Function

        Enabling Call Forwarding Press the button located underneath “Forward” Press the center button for the highlighted option, “Always”. Enter the phone number you wish to forward calls to and press “Enable”. Done! Disabling Call Forwarding Press the ...

      • How to access your Office Voicemail from another device

        The purpose of this KB is to walk users through the process of accessing their office line voicemail from another device (Like a personal mobile device) when they are not near their Desk Phone and need to check their Voicemail. Call the number ...

      • How to Sign into Zoho Apps using Microsoft Authentication

        The purpose of this guide is to walk users through the steps of how to sign in to Zoho Applications (All Applications: Zoho Sign, Zoho Vault, Zoho CRM, etc.) after the update to enable Microsoft SSO Authentication as a method for signing in. Navigate ...

      • How to create a signature in Outlook

        The purpose of this article is to walk users through the steps of generating a signature. Its critical to use this process to ensure compliance, professionalism and avoid issues of the signature causing issues with our Spam/Phishing filters outbound. ...