How to Download and Install the Microsoft Authenticator App
The purpose of this KB is to walk users through the process of downloading the Microsoft Authenticator App and logging into the company portal. The Microsoft Authenticator app is used for multiple work apps and features like VPN, Office 365 and more.
- Download the Microsoft Authenticator App to your Mobile Device using your designated app shop (Google Play Store, Apple App Store, etc.)
- Microsoft has details for the supported platforms and links to the store apps HERE
- Open the Authenticator App and select the "+" icon at the top.
- Select "Work or School Account"
- Select "Sign In"
- Enter in your Microsoft Credentials (Example: Michael@impactdf.org - Password: Same as your desktop sign-in)
- Continue through the prompts and choose "Allow" or "Continue" until you get a success message.
- If asked to "Name" your connection, please put "Impact Development Fund"
- DONE!
Additional Steps and resources can be found on Microsoft's KB linked
HERE
Announcement: Two known issues are currently being worked on by their respective vendor support teams:
Microsoft Azure Applications: Degraded Performance due to a configuration change on Microsoft's end
In Office Network Slowness: Pulse support is conducting maintenance due to weather damages and this could cause brief slowness throughout the day.
Learn More
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