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      • Popular Articles

      • How to Locate and Download your W-2's from Dominion

        The purpose of this KB is to guide users through the process of locating and downloading their W-2 forms in Dominion. Navigate to Dominion HERE or https://dominionpayroll.net/ and sign-in Once Logged-In, click "W2/ACA/1099 Forms" from the menu on the ...
      • How to connect to VPN

        The purpose of this KB is to walk users through how to connect to the VPN while working remotely or Out of Office (This is not a troubleshooting guide). If you are having issues connecting to or using the VPN, please refer to the KB Located HERE. ...
      • How to Submit a Time Off request

        Navigate to Dominion (dominionpayroll.net) Navigate to your Time Card located under Time > Time Card and select "Request Time Off" Fill out the form under "Request Time Off" (Fields beginning with * are required) Hit "Save" DONE!
      • How to force a sync to Active Directory (General Troubleshooting)

        The purpose of this KB is to walk users through forcing an Active Directory Sync. This can resolve many issues including issues accessing network resources, your PC's time/date not showing correctly, your password not updating after changing your ...
      • How to Report Spam/Phishing Emails

        The purpose of this KB is to guide users through the steps to reporting spam/phishing attempts, while sticking to security safe practices. When addressing potentially unsafe emails, its important to first and foremost make sure you are following ...
      • Recent Articles

      • How to check Voicemails via Email

        The purpose of this article is to walk users through the expectations and steps for checking voicemails that were delivered via email. Prerequisite: In order to get voicemails delivered via Email, you must first be set up with this service. If you do ...
      • Using ASTA Interpretation & Translation Resources

        The purpose of this article is to guide users through the steps of contacting ASTA our Interpretation and Translation resource. ASTA General Contact Information: Phone: 855-553-3941 PIN: 24304093 Contacting ASTA via Desk Phone: From your Polycom Desk ...
      • How to change week start day in Zoho CRM calendar/date fields

        This guide will walk you through how to alter the start day of date picker fields within Zoho CRM. The default is set to Monday, which can throw off some people who are accustomed to seeing calendars starting with Sundays. Below shows a side-by-side ...
      • How to check your Email Quarantine and adjust user settings/notification options

        The purpose of this article is to walk users through the steps of checking your Quarantine for emails that may have been blocked by our spam filter. In this article I will also detail the steps of how to adjust your notification settings so you can ...
      • How to log in and access ChatGPT Business

        The purpose of this article is to guide users through the steps to accessing ChatGPT Business. Impact Development Fund prioritizes user security and data protection, so we have opted into purchasing a limited number of ChatGPT Business licenses. If ...